Dumb Vs. Clueless
Your crucifying client or your difficult programmer… probably are not dumb, probably just clueless. There’s a distinction between two. Every person takes actions based on their climate of opinions and
Your crucifying client or your difficult programmer… probably are not dumb, probably just clueless. There’s a distinction between two. Every person takes actions based on their climate of opinions and
Many businesses strive to chase the numbers by offering a number of products and services. Piles of bread, hundred different types of sandwiches. Doesn’t matter if their product X is
Are you waiting for the right time to start working towards your major career goal? Let me tell this up front – you’re NOT going to make it happen. “Now, that’s rude. Tell me
Observe the conversation below: “When I say that Jack is the Module Lead and anything that goes right or wrong in the module, Jack is responsible, I’d like to know
Most projects don’t collapse sensationally. They collapse slowly. But you wouldn’t know that just by sitting in the steering meetings or reading monthly project status reports. Same way, businesses, families,
Two simple yet rarely practiced secrets of managing a service business are as simple as hell: Care about details. At least don’t deliver a bad experience. The amazing thing is how
Haven’t you heard the word ‘urgent’ used even when the matter is not so urgent? It’s a known tactic which might be effective in the short term but not otherwise,
Read. Read more; Read meaningful books; Read meaningful books and blogs; Keep reading; Keep reading something you would like to learn from; Walk. Walk more; Keep walking; Keep walking; pause; Keep
Undelivered value and just applauding inputs…is easy compared to delivering something that makes a difference. Applauding your Service Delivery Manager being online at 2:00 am to handle client escalation is easy.